At MAGMAX, customer satisfaction is our priority. We strive to deliver every product in excellent condition. If you receive a damaged, defective, or incorrect product, we’re here to help.

Return Eligibility

You may request a return within 7 days from the date of delivery if:

• The product is damaged during transit.
• You receive the wrong product or model.
• The product has a manufacturing defect.
• The product is unused, uninstalled, and returned in its original packaging with all accessories, manuals, warranty cards, and invoice.

Non-Returnable Items

Returns will not be accepted in the following cases:

• Products that have been used, installed, or damaged due to improper handling.
• Products returned without original packaging or missing accessories.
• Damage caused by incorrect installation, misuse, negligence, or unauthorized repairs.
• Products returned after the return eligibility period.

Damaged or Incorrect Deliveries

If you receive a damaged or incorrect product, please notify us within 48 hours of delivery by sharing:

• Order Number
• Clear photos/videos of the product and packaging
• Description of the issue

Our support team will verify the request and arrange a replacement or refund if the claim is approved.

Replacement Policy

Where possible, MAGMAX will first offer a replacement for defective or damaged products.

If the same product is unavailable, you may choose:

• A full refund, or
• Another product of equal value (subject to availability).

Refund Policy

Refunds are processed only after the returned product has been received and inspected by our quality team.

Once approved:

• Refunds will be credited to the original payment method.
• Refunds are generally processed within 7–10 business days.
• Depending on your bank or payment provider, the credited amount may take additional time to reflect in your account.

Return Shipping

• If the return is due to a damaged, defective, or incorrect product, MAGMAX will bear the return shipping charges.
• If a return is approved for any other eligible reason, the customer may be responsible for the return shipping cost.

Cancellation

• Orders can be cancelled before they are shipped.
• Once an order has been dispatched, it cannot be cancelled. You may request a return after delivery if it meets the eligibility conditions mentioned above.

Warranty

Many MAGMAX products are covered by the manufacturer’s warranty against manufacturing defects. Warranty claims are subject to the warranty terms provided with the product and do not cover damage caused by misuse, improper installation, accidents, or normal wear and tear.

If you have any questions regarding returns or refunds, our customer support team is here to help.

Magmax

Email: support@pauhaariji.com

Phone:+91 9830421437

We appreciate your trust in Magmax and remain committed to providing a secure, transparent, and satisfying shopping experience.